Dispensing Workflow
E-Prescription Processing
- Integrates with your e-prescribing (CPOE) module
- Handles all other prescription filling and dispensing activities
Drug Barcode Verification
- Verification of drugs is simplified with barcode scanning or through manual entry
- System will automatically identify matched drugs, warn against unmatched drugs, and perform medication expiry date check during barcode verification
Automated Dispensing Workflow
- Manages patient queue automatically and supports many queue classes with the ability to specify counter(s) for each queue class
- Supports both robot and manual drug dispensing
- Tracks the prescription automatically during all of the processes
- Ability to search for prescriptions at any time based on various criteria (such as patient, doctor, drug, or date span)
- Provide full disclosure of drug information available in the pharmacy in a location outside of the dispensing machine due to:
- Prescription cancellation
- Drug return per the patient request
- Drugs received from the main store but partially loaded into machine
- Drugs on shelves
Payment Processing
- Direct Integration with POS devices for payment processing at the dispensing counter
- Integration with the billing system for needed billing activities
Prescription History
- Provides the user the ability to search all types of prescriptions (dispensed, on-hold, cancelled, deleted), including audit logs for all actions taken
- Search for prescribers, monitor activity, and create a record or profile for each prescriber
Queue Management & Monitoring
- Seamless integration with the Queuing System with support and management for up to four different queue classes automatically, according to predefined priority rules determined by the system administrator
- Assigns a queue class to a specific counter
- Live queue monitoring of all classes with identification of all ticket status types (waiting, serving, on-hold, cancelled, dropped)
- Central management and monitoring of multiple pharmacies in the same hospital
Drug Label Printing
- Customizable and multi-language label design that includes dosage, auxiliary, and illustrations which is determined automatically according preferred language
- Prints labels for verified drugs (clinical and barcode verification) during the dispensing process
Patient’s Profile with Medication History
- The Patient Medication Profile includes a list of medications the patient has filled at any pharmacy within the hospital
- Search for patients based on defined criteria such as patient name, ID, health card number, contact numbers
- Integrates with Patient Administration System for patient demographics
- Integrates with patient clinical data, vital signs, allergies for display in the profile
Imaging Support
- Scan, store, and retrieve various documents and images including:
- Pill/pack images
- Prescription
- Insurance /ID card
- Counseling & delivery application
Compounded Drugs
- Fills compounded prescriptions and tracks prescribed and dispensed medications
- Automatically calculates entered ingredient costs and updates the drugs quantities
E-Signature Capture
- Efficiently capture, store, and retrieve signatures on a high-tech signature pad that integrates with PharmaFlow system, supporting Protected Health Information (PHI) Acknowledgement, Patient Pickup, offer to counsel, and safety cap information
- Eliminates excessive paper documents and storage
- Provides greater confidentiality and patient privacy at pick up
- Streamlines prescription audits
Patient Counseling
- Exceeds standard patient counseling with the additional inclusion of these complimentary Drug Utilization Review (DUR) checks:
- Drug Allergy, Drug-Drug Interaction, and Drug Contraindication
- Side Effects, Duplicate Therapy, and Dosage Range
- Duration of Therapy, Pediatric Contraindication, and Geriatric Contraindication
- Pregnancy Contraindication, Medication Guides, and Lactation Contraindication
Intelligent & Optimized Robot Load Balancing
- Automated, dynamic handling of the input load, giving specific outlet priority if designated
- Optimizes dispensing performance for multiple concurrent prescriptions
- Maximizes handling of robot dispensing mechanism for greater efficiency
Open Packs Support
- Automatically dispenses to lowest integral number of packs for the dispensed tablets
- 100% accuracy on controlled, dispensed quantities
- Easier barcoding and verification for best safety practices
