PharmaFlow™ eRx - e-Prescription Fulfillment Solution

Six Modules. One Solution.

PharmaFlow™ eRx brings together six purpose-built modules that cover the entire e-prescription lifecycle—from the moment a provider prescribes to the moment a patient receives their medication.

Dispensing

Refill Management

Formulary Management

System Management

Dashboard & Reporting

Integration Engine

Prescription Lifecycle

1

Provider Prescribes

eRx received from HIS/EMR via the Integration Engine

2

Clinical Verification

Medi-Span screening for interactions, allergies, contraindications

3

Smart Routing

Prescription routed to optimal pharmacy based on configurable rules

4

Dispensing

Pharmacist reviews, verifies, and dispenses via module or POS

5

Delivery or Pickup

Home delivery or patient pickup with closed-loop tracking

Module 1

Dispensing Module

The pharmacist-facing module for reviewing and dispensing e-prescriptions received from health providers. Every prescription is automatically screened through a clinical decision support system powered by the Medi-Span drug database—and the pharmacist sees the results before dispensing.

Clinical Verification Screening

Drug-drug interaction screening across all active medications
Allergy and cross-sensitivity alerts
Therapeutic duplication detection
Contraindication and precaution warnings
Dose, age, and renal-adjusted verification

Configurable Alert Severity

Hard stops for critical interactions, soft warnings for minor concerns, with documented pharmacist override workflows per institution.

POS Integration

Dispense directly within the module or through the pharmacy’s existing POS system. Barcode scanning and patient identity verification at point of sale.

Provider-Pharmacy Communication

Real-time messaging between prescribers and pharmacists for substitution requests, clarification queries, and rejection handling—all logged in the prescription’s audit trail.

Medication Reconciliation

Linked to HIS for comprehensive medication history. Automated reconciliation across care transitions and multiple providers.

Refill Lifecycle

Refill issuance based on original prescription authorization

Real-time refill balance tracking per prescription, per patient

Automatic insurance pre-authorization and approval submission

Configurable refill reminders based on medication due dates

Complete refill history and audit trail per patient

Module 2

Refill Management

Manages the complete refill lifecycle—from issuance and balance tracking to automatic insurance approval and home delivery coordination. No manual intervention required for routine refills.

Auto Insurance Approval

Automated submission to payer systems for refill pre-authorization

Home Delivery Integration

Refills routed to delivery platforms for doorstep medication delivery

Module 3

Formulary Management

Comprehensive drug profile management and code mapping that ensures seamless data translation across all connected systems.

Drug Profiles

Comprehensive drug profile management with dosage forms, strengths, routes, and clinical attributes.

National Code Mapping

Map drug items to national drug codes (e.g., SFDA codes in KSA) for national platform compliance and reporting.

HIS/ERP Code Mapping

Map formulary items to codes used by connected HIS and ERP systems, ensuring seamless translation across platforms.

Formulary-Based Routing

Routing engine checks formulary availability before sending a prescription to a pharmacy, avoiding rejections and delays.

Module 4

System Management & Configuration

Configure workflows, onboard participants, and define routing rules—all within a multi-tenant architecture where each organization operates in isolation.

Provider Onboarding

Register hospitals, clinics, and medical centers with their HIS integration, prescribing workflows, and formulary preferences.

Pharmacy Onboarding

Onboard retail pharmacy chains and individual branches as verifiers and dispensers, with branch-level configuration for capacity, hours, and POS integration.

Delivery Platform Onboarding

Connect home delivery platforms with configurable delivery zones, SLAs, and fulfillment workflows.

Routing Rules Engine

Configure how prescriptions are routed to the optimal pharmacy based on multiple criteria per tenant.

Geography-Based

Route by patient location, delivery zone, or provider proximity

Stock Availability

Real-time stock checking across the pharmacy network

Payer Rules

Route to contracted pharmacies within the payer network

Formulary Match

Ensure pharmacy carries all prescribed items before routing

Patient Preference

Honor preferred pharmacy, delivery method, or pickup location

Load Balancing

Distribute volume across branches to optimize throughput

Module 5

Dashboard & Reporting

Real-time operational visibility and comprehensive reporting across the entire prescription lifecycle.

Received

eRx enters the system

Verified

Clinical checks passed

Filled

Pharmacy prepares order

Dispatched

Out for delivery

Delivered

Patient confirmed

Real-Time Dashboard

Live prescription volumes, fulfillment status, and SLA compliance

Performance Analytics

Fulfillment rates, turnaround times, and pharmacy performance

Audit Trail

Complete audit trail for every action, override, and status change

Alerts & Escalation

Automated alerts for SLA breaches and unfulfilled prescriptions

Module 6

Integration Engine

The connectivity layer that ties everything together—connecting eRx to HIS/EMR systems, pharmacy POS, delivery platforms, payer systems, and national platforms through a single integration point.

HIS/EMR Systems

Receive e-prescriptions from any hospital information system or EMR through standard healthcare messaging protocols.

Pharmacy POS

Connect to pharmacy point-of-sale systems for seamless dispensing workflows, barcode scanning, and sale confirmation.

Delivery Platforms

Integrate with last-mile delivery platforms for medication delivery, tracking, and e-signature confirmation.

Payer & Insurance

Automated pre-authorization, claims submission, and refill approval with insurance and payer systems.

National Platform Integrations

Connect Your Prescription Ecosystem

Six integrated modules. One solution. Every prescription from provider to patient.

Connect Your Prescription Ecosystem