One Integration Point. Every Prescription. Every Pharmacy.
A complete e-prescription solution—from clinical verification and dispensing to refill management and home delivery—connecting healthcare providers to pharmacy networks through a single integration point. Six purpose-built modules that cover the entire prescription lifecycle.
PharmaFlow™ eRx brings together six purpose-built modules that cover the entire e-prescription lifecycle—from the moment a provider prescribes to the moment a patient receives their medication.
Provider Prescribes
eRx received from HIS/EMR via the Integration Engine
Clinical Verification
Medi-Span screening for interactions, allergies, contraindications
Smart Routing
Prescription routed to optimal pharmacy based on configurable rules
Dispensing
Pharmacist reviews, verifies, and dispenses via module or POS
Delivery or Pickup
Home delivery or patient pickup with closed-loop tracking
The pharmacist-facing module for reviewing and dispensing e-prescriptions received from health providers. Every prescription is automatically screened through a clinical decision support system powered by the Medi-Span drug database—and the pharmacist sees the results before dispensing.
Hard stops for critical interactions, soft warnings for minor concerns, with documented pharmacist override workflows per institution.
Dispense directly within the module or through the pharmacy’s existing POS system. Barcode scanning and patient identity verification at point of sale.
Real-time messaging between prescribers and pharmacists for substitution requests, clarification queries, and rejection handling—all logged in the prescription’s audit trail.
Linked to HIS for comprehensive medication history. Automated reconciliation across care transitions and multiple providers.
Refill issuance based on original prescription authorization
Real-time refill balance tracking per prescription, per patient
Automatic insurance pre-authorization and approval submission
Configurable refill reminders based on medication due dates
Complete refill history and audit trail per patient
Manages the complete refill lifecycle—from issuance and balance tracking to automatic insurance approval and home delivery coordination. No manual intervention required for routine refills.
Automated submission to payer systems for refill pre-authorization
Refills routed to delivery platforms for doorstep medication delivery
Comprehensive drug profile management and code mapping that ensures seamless data translation across all connected systems.
Comprehensive drug profile management with dosage forms, strengths, routes, and clinical attributes.
Map drug items to national drug codes (e.g., SFDA codes in KSA) for national platform compliance and reporting.
Map formulary items to codes used by connected HIS and ERP systems, ensuring seamless translation across platforms.
Routing engine checks formulary availability before sending a prescription to a pharmacy, avoiding rejections and delays.
Configure workflows, onboard participants, and define routing rules—all within a multi-tenant architecture where each organization operates in isolation.
Register hospitals, clinics, and medical centers with their HIS integration, prescribing workflows, and formulary preferences.
Onboard retail pharmacy chains and individual branches as verifiers and dispensers, with branch-level configuration for capacity, hours, and POS integration.
Connect home delivery platforms with configurable delivery zones, SLAs, and fulfillment workflows.
Configure how prescriptions are routed to the optimal pharmacy based on multiple criteria per tenant.
Route by patient location, delivery zone, or provider proximity
Real-time stock checking across the pharmacy network
Route to contracted pharmacies within the payer network
Ensure pharmacy carries all prescribed items before routing
Honor preferred pharmacy, delivery method, or pickup location
Distribute volume across branches to optimize throughput
Real-time operational visibility and comprehensive reporting across the entire prescription lifecycle.
eRx enters the system
Clinical checks passed
Pharmacy prepares order
Out for delivery
Patient confirmed
Live prescription volumes, fulfillment status, and SLA compliance
Tasas de cumplimiento, tiempos de respuesta y rendimiento farmacéutico
Pista de auditoría completa para cada acción, anulación y cambio de estado
Alertas automatizadas para incumplimientos de SLA y recetas no cumplidas
The connectivity layer that ties everything together—connecting eRx to HIS/EMR systems, pharmacy POS, delivery platforms, payer systems, and national platforms through a single integration point.
Reciba recetas electrónicas de cualquier sistema de información hospitalaria o EMR a través de protocolos de mensajería sanitaria estándar.
Conecte con sistemas de punto de venta de farmacia para flujos de dispensación sin interrupciones, escaneo de códigos de barras y confirmación de venta.
Integre con plataformas de entrega de última milla para la entrega de medicamentos, seguimiento y confirmación de firma electrónica.
Preautorización automatizada, presentación de reclamaciones y aprobación de renovaciones con sistemas de aseguradoras y pagadores.
Seis módulos integrados. Una solución. Cada receta del proveedor al paciente.
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