Future Gate Healthcare Solutions specializes in smart pharmacy solutions powered by expertise, technology, and innovation.
Company Overview
Future Gate Healthcare Solutions has invested in pharmacy automation using robotic systems and information technology to become one of the region's leading companies. Through strategic partnership with Becton, Dickinson and Company (BD), the company offers PharmaFlow — an automated system managing workload in outpatient pharmacies while eliminating medication dispensing errors.
Patient Safety
Patient safety represents a top priority. The system tracks 100% of processed prescriptions through medication barcode verification, clinical verification, and prescription fill tracking.
Workflow Efficiency
Automated systems significantly increase efficiency through e-Prescription processing, flexible best-practice automated workflows, patient queue management and monitoring, patient counseling and e-signature capture, biometric verification for controlled items, and HIPAA compliance.
Patient Experience
The solution addresses the future of pharmacy by focusing on patient experience — reduced waiting times, more time for patient care, innovative communication channels, e-refill requests, and self-service medication dispensing kiosks.
Inventory Management
The system provides real-time tracking and accurate management through real-time stock tracking, inventory level monitoring, barcode management, automated storage management, drug expiry management, and inventory forecasting.
Cost and Wastage Reduction
Automated storage machines prioritize medications nearing expiry during dispensing, reducing both wastage and costs. The system manages drug storage documentation at batch, lot, and serial number levels while integrating with governmental medication track-and-trace systems.
Multi-Site Scalability
The solution supports large healthcare facilities including medical cities, hospitals, and chain pharmacies through centralized management, scalable enterprise architecture, interactive dashboards, and comprehensive reporting.
Future Outlook
Automation creates opportunities without replacing pharmacists entirely. Machines require human supervision and cannot perform nuanced tasks like patient counseling. The company has completed 12+ successful pharmacy automation projects across five Arab countries in governmental, military, and private sectors.
Source: Hospitals Magazine