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The project focused on transforming Al Wakra's outpatient pharmacy into one of the most automated hospital pharmacies in Qatar and the Middle East. The implementation included several key components:
- Introduction of a dispensing robot
- Queue management system installation
- Workflow revisions
- Medication barcode system implementation
Results Achieved
Reduced waiting times
Improved stock management
Increased patient satisfaction
The achievement was recognized under the "Health Quality and Patient Safety" category at Hamad Medical Corporation's Stars of Excellence 2014 awards program.